| 1. |
Guide for members |
Return |
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- Click"file a complain'
- Read the regulation, and begin to file
- Log in with the ID and password of memebership
- Select the type of the complain: In name of company or
in name of your own
- Fill the forms, and submit the materials
- Finish filing the case, and get the number and the password
of the case complained
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| 2. |
Guide for non-members |
Return |
| |
- Click "File a complain"
- Read the regulation and begin to file your case
- Select the type of the complain: in name of company or
in name of your own
- Fill in the basic information
- File the case
- Finish filing the case, and get the number and password
of the case complained
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| 3. |
How to file your case more |
Return |
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- Click the button of " File my case more"
- Input the number and number of your case
- Click the button of "file more"
- Fill in your supplementary statement and submit your
documents.
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| 4. |
How to check your case |
Return |
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- Click the button of "Check my case
- In put the number and password of your case, then you
can
- Check basic information of your case
- Check status of your case
- Check the personal information of the people who are in
charge of your case
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| 5. |
How to recall your case |
Return |
| |
- Click the button of "Cancel my case"
- In put the number and password of your case
- Click the button of "cancel case"
- Fill in the reason of your cancellation, then submit
the form.
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